since 2019.
SRS Group Agency
A b o u t
SRSGroup
SRS Group was founded in Birmingham with a clear purpose: to give growing businesses access to the kind of commercial expertise that was once the preserve of large corporates with big agency budgets. We believed then, as we do now, that smart sales and marketing strategy is one of the most powerful levers a business can pull and that the best consultants are those who understand your business deeply enough to make it work in practice, not just on paper.
Honest to a fault. Obsessed with detail. Unapologetically people-first.
SRS exists because getting noticed has never been harder — and getting trusted has never mattered more. As digital noise and AI reshape every industry, we help ambitious brands close the gap between attention and real, converting customers.
We believe reward should follow value, for our clients and for our own team. We also hold ourselves to a standard no one has to ask us to meet. We audit our own work before a client ever has to.
This is not about a quick sale. It is about building something that lasts: stronger brands, better customer experiences and relationships that remain valuable long after the first conversion.
Less noise. More certainty.
SRS helps good brands get found, understood and trusted — then turns that attention into customers who choose to stay.
Close the gap between attention and acquisition.
We exist to get brands seen by the right people and ensure that attention converts into real customers, for clients ready to scale.
Growth without getting lost in the noise.
A future where deserving businesses are found, and the customers who need them are looked after properly.
Turn interest into loyal, long-term customers.
We combine honest advice, hands-on delivery and a genuine investment in getting things right, not simply getting them done.
No spin. Just what changed.
Of all new customers for the UK's number one telecommunications provider.
Revenue growth achieved during the past 12 months.
Years of customer lifetime value after improving retention.
Generated in donations for charitable causes.
From the UK to India and Malaysia.
International expansion into two markets where no competitor had established the same presence.
Sometimes the most important result isn't the biggest number.
A customer was paying more than £160 every month for broadband and television. Her contract had ended, she did not know she could leave, and she was relying on food banks.
The right thing was not to push another transaction. It was to explain the situation clearly and help her find a better option.
People first means doing what is right for the person in front of us, not simply what looks best on a report.
More than £160 per month.
A better deal and complete clarity over her options.
Our
Values
Honesty over flattery
We'll always give you our genuine assessment, even when it's not what you were hoping to hear. That's how real trust is built — and real results are achieved.
Outcomes, not outputs
Decks, reports, and plans are only valuable if they lead somewhere. We keep our eyes fixed on the outcomes that actually matter to your business — and we hold ourselves accountable to them.
People make strategy work
The best commercial strategies in the world fail without buy-in, capability, and the right culture behind them. We work with your people, not around them.
Continuous learning
Markets move. Buyer behaviour changes. Technology evolves. We invest constantly in staying ahead so that our clients always get advice that's relevant to the world as it is today.